Privacy Policy

1. Introduction

The protection of your personal data is important to us. In this privacy policy, we inform you about the collection, processing, and use of your personal data in connection with the use of our website, booking form, and the services we offer. We comply with the applicable data protection laws in Switzerland.

By using our website and booking appointments, you agree to the collection and processing of your personal data in accordance with this privacy policy.

2. Data Controller

The data controller responsible for processing your personal data is:
Christoph Perren
Lenkstrasse 41
3772 St. Stephan
Switzerland
emotionscode@christophperren.com

3. Collection and Processing of Personal Data

Personal data refers to any information that relates to an identified or identifiable natural person. This includes, in particular, name, address, email address, phone number, and payment details.

We collect personal data when you:

  • Fill out the booking form on our website to schedule an appointment,

  • Make payments through our payment provider, Stripe,

  • Contact us using the provided contact methods.

 

4. Purpose of Processing

We process your personal data for the following purposes:

  • To manage appointments booked via the booking form (Youcanbook.me),

  • To process payments via Stripe,

  • To communicate with you and handle inquiries,

  • For administrative purposes, such as managing appointments and bookings,

  • For marketing purposes, if you have expressly consented to this.

 

5. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Your consent (Art. 6(1)(a) GDPR or applicable Swiss data protection laws),

  • The performance of a contract (Art. 6(1)(b) GDPR or applicable Swiss data protection laws),

  • Compliance with a legal obligation (Art. 6(1)(c) GDPR or applicable Swiss data protection laws),

  • Our legitimate interests in improving the quality of our services and optimizing our booking and payment processes (Art. 6(1)(f) GDPR or applicable Swiss data protection laws).

 

6. Sharing Data with Third Parties

We only share your personal data with third parties when:

  • It is necessary for the performance of a contract (e.g., payment processing through Stripe),

  • You have given us explicit consent,

  • We are legally required to do so (e.g., to authorities),

  • It is necessary to protect our legitimate interests (e.g., using external service providers like Youcanbook.me for appointment scheduling).

 

7. Use of Service Providers

  • Youcanbook.me: We use Youcanbook.me for appointment scheduling. This platform collects and processes personal data to manage your booking. More information can be found in the privacy policy of Youcanbook.me.

  • Stripe: Stripe is used for payment processing. Stripe collects and processes payment data to process payments securely and efficiently. More information can be found in the privacy policy of Stripe.

 

8. Data Retention

We only store your personal data for as long as it is necessary to fulfill the purposes outlined above. After this period, your data will be deleted, unless we are required to retain it for longer periods by law (e.g., for tax or accounting purposes).

9. Your Rights

You have the right to:

  • Obtain information about the personal data we hold about you,

  • Request the correction of inaccurate or incomplete data,

  • Request the deletion of your data, provided there is no legal obligation to retain it,

  • Request the restriction of processing your data,

  • Object to the processing of your data,

  • Withdraw your consent to the processing of your data at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights, you can contact us using the details provided above.

10. Cookies

Our website uses cookies to improve your experience and enable certain features. Cookies are small text files that are stored on your device. You can control and decline the use of cookies in your browser settings. Please note that some features of our website may not be available without cookies.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, we cannot guarantee absolute security. Please be aware that the transmission of data over the internet always involves some security risks.

12. Changes to the Privacy Policy

We reserve the right to update this privacy policy if necessary, particularly in the case of changes to legal requirements or our services. Please check this page regularly to stay informed about the latest updates.

13. Contact

If you have any questions regarding data protection or wish to exercise your rights, you can contact us at any time:

Christoph Perren
Lenkstrasse 41
3772 St. Stephan
Switzerland
emotionscode@christophperren.com